FAQ's

General

Why is Made in Australia best?

Australian products have to work in the harshest conditions, we have a hole in our ozone layer and our products need to be made to withstand all the unforgiving elements. Standard Procedure is also a TGA Certified product and Australia has the strictest testing facilities and toughest regulations in the world. Our supply chain is also super important to us, knowing where our products are made, who by and having a hands on process ensures that we're super proud of the product we are offering.

Where are Standard Procedure products made?

All our Topical Sun & Skin care products are Made in Australia only a few minutes from the beach on the Sunshine Coast, Queensland. They are produced by Standard Procedure's co-founder, Zepha Jackson's parents business. They've been in the Sunscreen and Topical Skin Care manufacturing biz for over 30 years, manufacturing for the Australian Government and many other multinational brands. It's 100% Jackson family owned and operated, with 3 generations working in the biz.

All Standard Procedure Merch, is ethically made at Not A Stitch Up in Bali, Indonesia and Screen printed locally by us or our friends in Illuka, NSW.

Are your products in plastic bottles?

As a TGA Certified product, we are unfortunately required to use virgin plastic material due to contamination risks with post-consumer was bottles. Our bottles are produced using ♻ 2 HDPE Plastic. High-density polyethylene (HDPE) is, like BPA, a material derived from petroleum. The difference is that HDPE plastics are completely free from BPA and are therefore safe for applications that directly impact humans. HDPE 2 products are also easier to recycle and are able to be collected through your local recycling to be broken down and made into new products. Alternatively, please view our recycling page to find a Precious Plastic collection point to send your old bottles to these independent recyclers to bring to life a new product.

Are your products vegan and cruelty free?

Our products are Cruelty Free and are not tested on animals. Both our Aloe Vera and Hand Sanitiser are Vegan, however our Sunscreen contains bees wax in order to be water resistant and is certified Vegetarian.

Do your stockists hold your full product range?

Standard Procedure doesn't have the ability to check current stock levels in store. Please check with the stockists directly prior to arriving to ensure they have the specific product/size you're after.

How can I become a stockist?

Please email us at admin@standardprocedure.co

Aloe Vera

What Aloe Vera do you use and where is it from?

Our Aloe Vera Gel is made from the Barbadensis Miller Plant. It is locally sourced in Queensland, from a plantation in Bundaberg. They have a chemical-free certification as an organic manufacturer by complying to the National standard for Organic and Biodynamic Produce.

Why should I use Aloe Vera Gel after sun exposure?

Aloe vera works in a number of ways to treat sunburn; Reduces inflammation, stimulates collagen production and moisturises skin, contains vitamins contains salicylic acid which is both an anti-inflammatory and an antiseptic, which means it can ease pain while also preventing infection.

Is Aloe good to use even if i'm not burnt?

Aloe contains over 75 different nutrients including vitamins, minerals, enzymes, sugars, anthraquinones or phenoliccompounds, lignin, saponins, sterols, amino acids and salicylic acid. It’s an incredible super fruit that can help treat so many things including; itchiness, inflammations, blistering, acne, ageing eczema and psoriasis.

Aloe is great to use daily to assist in hydrating and anti ageing.

The huge amount of Antioxidants including vitamin C, vitamin E and Beta Carotene that are present in Aloe, help to improve the skin's natural firmness , hydrate's and stimulates the production of collagen.

For someone who wears makeup; it's great to apply prior, to moisturise and doesn’t dry greasy. Aloe can also be used as an aftershave as its healing properties can treat small cuts. 

How does Aloe help with Acne?

There are two hormones that are present in Aloe Vera: Auxin and Gibberellins. These provide wound healing and anti-inflammatory properties that reduce skin inflammation. The Giberellin acts as a growth hormone and stimulates new cell growth; allowing the skin to heal quickly and naturally with minimal scarring.

Hot Hair Tip

Aloe Vera locks in moisture and blocks out toxins - making it the perfect for hair conditioning. We apply pre and post surf just as you would a leave in conditioner. The moisture from the aloe also promotes a healthy scalp and the anti fungal elements in the gel are known to eliminate dandruff.

Can I Digest your Aloe Vera Gel?

Our Aloe vera gel is for Topical use only. Do not ingest it.

ORDERING

Do you ship internationally?

All our products are able to be shipped internationally except for our Hand Sanitiser due to the alcohol content.

Do you offer returns?

Due to hygiene reasons we don't offer any returns/refunds due to change of mind. In the event theres an issue with your order please contact us at hello@standardprocedure.co

Sunscreen

Is your Sunscreen water resistant?

Yep! Our 50+ Sunscreen is 4 Hour Water Resistant

Is it Reef/Marine friendly?

Our products do not include any of the four ingredients that are known to be harmful to the reef; Oxybenzone, 4-Methylbenzylidene Camphor (4MBC), Oxinate/Octyl Methoxycinnamate) (OMC), PABA and Butylparaben.

When should I apply Sunscreen?

It is recommended that Sunscreen application should be used as part of your daily morning routine. Always apply at least 20 minutes before exposure to the sun. Re-apply every 1 - 2 hours, especially after swimming, exercising or excessive sweating.

Why do I need to wear Sunscreen?

Ultraviolet Radiation (UV Rays) can be really brutal for our skin. The sun emits three types of UV Rays; UVA, UVB and UVC. UVC Rays are able to be filtered by our ozone layer, but 10% of UVB and 95% of UVA rays make it down to us. These UV rays are damaging to our skin cells, and with extreme UV exposure can cause cell death; with the cells failing to repair themselves, it prompts the cells to mutate which leads to the development of skin cancers. UV rays are also the biggest cause of premature ageing; wrinkles, loss of skin elasticity, pigmentation and pre cancerous skin changes. It takes only 15 minutes of exposure to the sun to burn your skin and damage your skin cells; so it's really important we're applying Sunscreen daily.

What does Broadspectrum, SPF and the '+' in SPF50+ mean?

Broadspectrum in Sunscreen terms means it's effective in protecting skin from ultraviolet radiation by absorbing or blocking both UVA and UVB rays. To be classified as offering broad-spectrum protection, a product needs to absorb or reflect at least 90% of the UV rays. All Standard Procedure Sunscreen's have Broadspectrum coverage.

SPF stands for Sun Protection Factor. It's the measure of the amount of UV that gets through the screen. The higher the SPF number, the less UV passes through. With an SPF of 50, 98% is filtered and one-fiftieth or 2% gets through.

The plus sign means that the SPF rating is higher than the number. For example, sunscreen with an SPF of 50+ must have an SPF of 60 or more.

Don't we need Vitamin D from the Sun?

This is true! A healthy dose of Vitamin D is good for us and our bones, however this can be achieved with spending only a couple of minutes in the sun. Ideally when it is at a low UV index, under three, which is early morning or late arvo. If you're in Australia, you can check your local UV index here: https://www.myuv.com.au/

Hand Sanitiser

Whats the difference between Ethanol and Bioethanol?

Bio-ethanol and synthetic ethanol are chemically indistinguishable—they are both the same compound, C2H5OH. The only difference between the two is that Synthetic ethanol comes from fossil raw materials, and bio-ethanol comes from renewable resources like corn, potatoes, wheat, sugar cane. Standard Procedure uses Sustainably sourced Bio Ethanol in our Hand Sanitiser.

What's the difference between ethanol and alcohol?

Ethanol is technically known as Ethyl Alcohol, so Ethanol is an Alcohol, however there are other types of alcohol for example methyl alcohol, rubbing alcohol and butanol, which are used for very different things than Ethanol.

Why does alcohol matter in hand sanitiser?

Alcohol/Ethanol is able to deactivate the proteins in bacteria and virus and effectively kills them and removes any danger, this process is called denaturation.

So can I just dip my hands in Vodka?

Nah, doesn't quite work like that. Vodka is typically 80 proof, which means it’s only 40% alcohol and not high enough to effectively kill microbes.

Why does it only include 70% ethanol and not 100%?

100% ethanol would surprisingly not work as well. Protein denaturation works quicker and better when mixed in with water and other ingredients. Pure Alcohol would evaporate too quickly to effectively kill bacteria or viruses on your skin.