SHIPPING & RETURNS

FREE EXPRESS SHIPPING FOR ALL AUSTRALIAN ORDERS OVER $55

For all other international and domestic orders, shipping will be calculated upon checkout

Orders are processed Monday - Friday 8:30am AEST - 4:00pm AEST. Please allow 24 hours from when the order is placed, to shipping pending payment verification.

You will be provided with a tracking number via email once your order is dispatched. Express shipping usually takes between 1-3 working days for delivery in metro areas. Rural & remote areas, please allow additional days. Parcels will be shipped to address provided at checkout and will be left in a safe place by our couriers in the event no one is there to collect. 

Please note Standard Procedure does not take responsibility for any Customs Duty/Tax's that may apply to your international orders.

RETURNS
Standard Procedure purchases are final and no refunds or exchanges will be accepted due to change of mind. For any other queries please contact Standard Procedure at hello@standardprocedure.co. Please note Standard Procedure’s returns policy is only applicable to online orders from standardprocedure.co, if you are inquiring about a purchase from a stockist please get in touch with them directly.